Codex Creations – Privacy Policy

Effective Date: 07/11/2025

At Codex Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or communicate with us.
By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Codex Creations
Unit 15, Woodgreen Road,
Shankbridge, Ballymena,
Northern Ireland, BT42 3DR
Email: codexcreations1@gmail.com
Website: www.codexcreations.co.uk
We provide web design, branding, hosting, digital marketing, and social media management services to businesses across the UK and beyond.

2. Information We Collect

We may collect and store the following types of personal information when you interact with our website or contact us directly:
 

• Your name and contact details (such as email address, phone number, or business name).

• Information provided through our contact forms or email communications.

• Project-related details when you inquire about or purchase our services.

We do not collect any personal data automatically through cookies or tracking tools.

3. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and provide quotations for our services.

• Manage ongoing projects and client communications.

• Send service updates, invoices, or relevant administrative information.

• Maintain internal records for business operations and compliance.

Your information is used only for business-related communication and service delivery purposes.

4. Data Storage and Security

All information collected through our website or by email is stored securely in our internal database and protected by appropriate technical and organisational measures.
We take reasonable steps to prevent unauthorised access, disclosure, or misuse of your data.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted electronically.

5. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.
We may share your information only with:

• Trusted service providers (such as hosting or email providers) who help us deliver our services.

• Legal or regulatory authorities, if required by law.

We are not responsible for the privacy practices of any external websites linked from our own. Please review their privacy policies when visiting third-party sites.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide our services and maintain client relationships.

• Comply with legal or tax obligations.

• Resolve disputes and enforce agreements.

When data is no longer required, it is securely deleted or anonymised.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data (where applicable).

• Withdraw consent (if processing is based on consent).

To exercise these rights, contact us at codexcreations1@gmail.com. We may require proof of identity before processing your request.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage users to review the privacy policies of any linked websites before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Codex Creations
Unit 15, Woodgreen Road,
Shankbridge, Ballymena, BT42 3DR
Email: codexcreations1@gmail.com